About Us

Fred Felker
Chief Executive Officer and COO

Fred Felker has 30 years of experience in information technology. After receiving a Bachelor of Arts degree from the University of Washington in accounting, he gained experience in sales and management training at the Xerox Corporation. After Xerox, Fred spent nine years at Wang Laboratories in various sales and management positions with ultimate account authority for the Boeing Company. With this experience, he successfully started Seek Systems, an electronics company focusing on storage solutions using the SCSI protocol. He sold Seek Systems in 1997 and started Engagent. Engagent focuses on selling open solutions to the Microsoft Windows environment. Fred brings a solid background in account management and the discipline to create and execute strategies to penetrate markets for complex solutions. He can also ensure the appropriate support services for successful implementation of those solutions.


Larry Heberlein 
Software Architect

Larry Heberlein has 20 years' experience bringing innovative software to market. As a software developer for Windsor Electronics, CDI Information Systems, Seattle O.S., and Pick Systems, he led teams that created operating systems for cutting-edge hardware platforms. (At Seattle O.S., for example, his team was the first outside IBM to put an operating system on IBM's first commercial RISC processor.) 

In 1989, Heberlein founded Seattle Lab, of which he served as Director of Development and then President until its sale to a publicly traded company in 2002. Seattle Lab established a strong record of first-to-market products, concentrating primarily on Microsoft Windows NT. (They worked closely with Microsoft under non-disclosure agreements before NT was released.) Among Seattle Lab's first-to-market products were:
     First commercial email server for Windows.
     First third-party services for Windows NT.
     First Telnet server for Windows NT.
     First web-based email product.
     First terminal server for Windows NT.

At Seattle Lab, Heberlein also architected custom software development projects for some of the world's largest technology companies, including:

Since joining Engagent in August 2002, Heberlein has led the development of Engagent's Software Asset Management products. He is the architect of Engagent Software License Manager, released in August 2003.

Jennifer Alphonse 
Director-Technical Services

Jennifer is Engagent's new developer. Jennifer brings a strong Development/Programming background from the University of New Mexico where she graduated with honors in computer science.

Jennifer is a smart, talented driven individual with good leadership qualities. She firmly believes that any work done whole-heartedly with a pleasant smile along with God's blessings will always be successful. She also likes to involve herself in extra-curricular activities such as dance and drama. She is a trained Indian Classical dancer. Not to mention she was the Cultural Secretary of the Indian Students Association at UNM.



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17455 68th Ave. N.E.
Suite 103
Kenmore, WA 98028-3528, USA


North America:

Toll-Free:    (877) 820-7980

Direct Dial:  (425) 485-8754

Fax:            (425) 485-8804



Direct Dial: (425) 485-8754

Fax:           (425) 485-8804


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